MyVenue deployed at 18,500-seat Videotron Centre

Published November 29, 2023

QUEBEC, QC -- Entertainment and technology conglomerate Quebecor has selected MyVenue as the point-of-sale (POS) provider for Videotron Centre. The decision follows a global search and competitive tender process to identify the best POS solution to bolster the arena’s world-class operations.

Videotron Centre ice rink and zamboni
“Every day, we strive to make food & beverage service faster, easier, and more efficient for our fans,” said Quebecor Chief Operating Officer Martin Tremblay. “With MyVenue’s comprehensive next-gen solution, we now offer a single seamless POS experience that empowers food & beverage sales right across our facility.”

The deployment includes POS, suite catering with online portal, kitchen display system, native mobile ordering, real-time reporting dashboards, and browser-accessed back office with full inventory and event management capability.

Crowd at Videotron Centre
"We’re delighted Videotron Centre is the first Canadian arena MyVenue has developed a completely cashless payment solution for. This important modernization has been eagerly awaited by our teams and will result in considerable performance gains, ensuring smooth and efficient service for our visitors," added Tremblay.

The 18,500-capacity arena operates MyVenue across 266 fixed and handheld POS terminals, servicing all concessions, bars, suites, in-seat, and hawking locations.

CEO Tim Stollznow says MyVenue’s industry-specific design gives the arena’s operators tailored, unrivaled flexibility.

“Our agile, open framework enabled us to expedite the integration with Videotron Centre’s payment gateway provider. From initial agreement to compliance and delivery in under six weeks is an incredible result. Our experienced, match-fit technology team again demonstrated how MyVenue offers the most comprehensive and adaptable solution in the market. We look forward to a long, prosperous partnership with Quebecor & Videotron Centre.”

About Quebecor Inc.
Determined to deliver the best possible customer experience, Quebecor’s subsidiaries in telecommunications, entertainment, news media, and culture are differentiated by their high‑quality, multiplatform, convergent products, and services.

About Videotron Centre
One of Canada’s newest and largest arenas, the Videotron Centre can accommodate more than 18,500 spectators. Situated in beautiful Quebec City, the versatile venue hosts concerts, cultural events, and hockey.

About MyVenue
Award-winning, point-of-sale innovator for sports, entertainment, and hospitality venues worldwide. The cloud-based, fully native, and fully integrated solution features POS, mobile ordering, suite catering, back-office, inventory management, real-time dashboards & reports. MyVenue is Changing The Game.