MyVenue has assembled a deeply experienced team of POS experts, product specialists, and developers. With multiple helpdesk offices across North America and Oceania, MyVenue can provide local POS helpdesk support 24/7/365.
All MyVenue project & development staff regularly spend time at the coalface in stadiums, arenas, and hospitality venues to ensure they stay abreast of the latest trends in technology, usability, and fan experience.
24/7 Helpdesk Support
Centuries of Expertise
On-site & Remote Training
On-site Event Support
Tiered Escalation
Live Chat Support
In addition to supporting the MyVenue POS solution, our team of specialist also provide on-site and remote support to venues using legacy end-of-life NCR Quest products.
Crucially, MyVenue's deeply experienced Product Specialist team collectively share hundreds of years experience in servicing the NCR Quest system.
Before deploying our next-gen POS solution, MyVenue provided on-site and remote POS support to State Farm Stadium's F&B service provider, Craft Culinary Concepts.
“Following MyVenue’s fantastic support of our legacy NCR Quest system during the 2021-22 NFL season, we have signed off to transition completely to the MyVenue solution.”
~ Jerry Reed, General Manager, Craft Culinary Concepts
A controlled transition to MyVenue's cloud-based event-driven mobile commerce POS solution gives venues the choice of:
These options help venues save valuable up-front capital expenditure while enjoying minimal disruptions in a low-risk setting while they transition over 3 months or 3 years.
MyVenue's mvPOS software is hardware agnostic, and can be deployed on a range of NCR and Android devices like the PX10, PX15 or T1000 terminals.
Add to this our native out-of-the-box mvMobile phone ordering that features a patent-pending mobile ordering platform, plus the best-in-class reporting dashboard & inventory management system, MyVenue is the next-generation POS solution for stadiums & arenas.
Adelaide Oval is currently transitioning to MyVenue's POS solution using our mvLink technology.
The 53,000-seat stadium has elected to use a combination of legacy NCR Quest technology and MyVenue's cloud-based solution. This has ensured minimal disruptions as the venue's regular sporting & entertainment events continue.
Upon completion, 300+ POS terminals will be operational with MyVenue's all-inclusive POS technology and patent-pending mobile ordering technology.