Event-driven & Hospitality POS Specialists

MyVenue has assembled a deeply experienced team of POS experts, product specialists, and developers. With multiple helpdesk offices across North America and Oceania, MyVenue can provide local POS helpdesk support 24/7/365.

All MyVenue project & development staff regularly spend time at the coalface in stadiums, arenas, and hospitality venues to ensure they stay abreast of the latest trends in technology, usability, and fan experience.

World-class Global Support

Helpdesk support black

24/7 Helpdesk Support

Deeply experienced black

Centuries of Expertise

Fast to use easy to train 01

On-site & Remote Training

On site event monitoring black

On-site Event Support

Tiered escalation black

Tiered Escalation

Live chat black

Live Chat Support

MyVenue Team

NCR Quest Support

In addition to supporting the MyVenue POS solution, our team of specialist also provide on-site and remote support to venues using legacy end-of-life NCR Quest products.

Crucially, MyVenue's deeply experienced Product Specialist team collectively share hundreds of years experience in servicing the NCR Quest system.

State Farm Stadium cropped

POS Support at State Farm Stadium

Before deploying our next-gen POS solution, MyVenue provided on-site and remote POS support to State Farm Stadium's F&B service provider, Craft Culinary Concepts.

“Following MyVenue’s fantastic support of our legacy NCR Quest system during the 2021-22 NFL season, we have signed off to transition completely to the MyVenue solution.”

~ Jerry Reed, General Manager, Craft Culinary Concepts

NCR Quest Preferred Transition Partner

A controlled transition to MyVenue's cloud-based event-driven mobile commerce POS solution gives venues the choice of:

  1. Continuing to use their existing 'on-premise' NCR Quest system
  2. Switch to MyVenue's cloud-based solution, even re-using your existing NCR Quest Android POS terminals
  3. A combination of both options

These options help venues save valuable up-front capital expenditure while enjoying minimal disruptions in a low-risk setting while they transition over 3 months or 3 years.

MyVenue's mvPOS software is hardware agnostic, and can be deployed on a range of NCR and Android devices like the PX10, PX15 or T1000 terminals.

Add to this our native out-of-the-box mvMobile phone ordering that features a patent-pending mobile ordering platform, plus the best-in-class reporting dashboard & inventory management system, MyVenue is the next-generation POS solution for stadiums & arenas.

Adelaide Oval

Controlled Transition Case Study – Adelaide Oval

Adelaide Oval is currently transitioning to MyVenue's POS solution using our mvLink technology.

The 53,000-seat stadium has elected to use a combination of legacy NCR Quest technology and MyVenue's cloud-based solution. This has ensured minimal disruptions as the venue's regular sporting & entertainment events continue.

Upon completion, 300+ POS terminals will be operational with MyVenue's all-inclusive POS technology and patent-pending mobile ordering technology.

Point of Sale Support, Available 24/7/365

To request POS support from a team of world-class experts, complete the form.