Frictionless checkout, built for the rush

Halo is MyVenue’s AI-powered frictionless checkout solution, designed to help sports and entertainment venues serve more fans during their busiest moments—without adding another vendor, integration or back-office platform.

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<30 seconds

Registering a new menu item

50% faster

Transaction times

1 : 8 ratio

POS attendant vs patrons

Peak demand does not wait for more space or staff

When sales arrive in waves, service windows are short, concourse space is limited, and labor needs can change quickly...

1) Serve the surge

Move fans through checkout faster when demand peaks before an event, during intervals, and between periods.

2) Make limited space work harder

Halo’s compact footprint helps venues add checkout capacity where conventional service formats may not fit.

3) Keep operations connected

Add frictionless checkout without introducing another vendor, support team or reporting platform.

A faster path from selection to payment

Halo removes the need for guests to find and scan individual barcodes.

Cut average transaction time in half.

Reporting data shows Halo transactions are 50% quicker on average than standard kiosks.

That means less time spent at checkout and more opportunity to serve fans within the narrow sales windows that define sports and live entertainment events.

Based on completed Halo and standard-kiosk transaction data recorded in mvManager across comparable service environments.

Download Performance Report

Product setup faster than live performances.

Halo uses generative AI description modeling to accurately register and redetect products. This means you don't need to photograph every product menu and maintain an extensive image library.

✓ Sub-30sec menu item set up
Place the item on the platform and Halo automatically builds its product understanding.

✓ Hawk-like vision
Dual-camera design effortlessly distinguishes different product sizes and comparable packaging.

✓ Real-time comparison
Halo compares what the cameras see against registered product descriptions to identify items quickly.

More sales in less space.

Halo is 64% smaller than the industry’s next-most-prominent autonomous kiosk, giving operators more flexibility to add automated checkout in high-value, high-pressure areas.

✓ Reduce concession congestion
Deploy more transaction points where queues typically form.

✓ Commercialize more venue space
Use compact self-service to activate concourse, premium, market, or bar areas.

✓ Reallocate staff to higher-value service
Free staff from repetitive checkout so innovative venues can create more guest-focused, staff-driven fan experience initiatives.

Halo

AI-powered frictionless checkout built by MyVenue.

One platform

Manage Halo alongside every other MyVenue commerce channel.

mvPOS

Operate Halo alongside MyVenue POS on fixed or handheld devices.

One source of truth

Every Halo transaction feeds directly into mvManager.

mvManager

Bring all transactions, reporting, loyalty & config into one back office.

One tech partner

Avoid another vendor, support team, and reporting platform.

From pilot to full deployment.

The Tampa Bay Lightning and MyVenue evaluated Halo across NHL games and live entertainment events at Benchmark International Arena before progressing to a full deployment.

“Halo gives us leading frictionless checkout technology without complicating our operations with another vendor, tech support team or reporting platform.”

Casey Rodgers, Chief Financial Officer,
@ Vinik Sports Group

Compact by design.

Halo is designed to add frictionless checkout capacity without consuming the space required by larger autonomous retail formats.

17.72” x 29.53” x 22.05”
Compact dimensions that protect valuable concession and concourse space.
Flexible positioning
Move Halo between suitable service points as event and service requirements change.
Up to eight units per team member
Expand checkout capacity without dedicating an attendant to every device.

Download Spec Sheet

Frequently Asked Questions

What is Halo?

Halo is MyVenue’s AI-powered frictionless checkout solution for sports and entertainment venues. Guests place their items on the Halo baseplate, confirm the recognised products and complete payment without scanning each product individually.

How much faster is Halo than a standard kiosk?

Completed transaction data exported directly from mvManager shows that Halo delivers a 50% shorter average transaction time than standard kiosks. Results may vary according to basket size, payment method, venue configuration and operating conditions.

How does Halo recognise products?

Halo uses description-based recognition rather than relying on an extensive catalogue of product photography. This allows operators to register and update products quickly while reducing the work required to maintain product images.

How quickly can a product be registered?

A product can be registered at a Halo location in under 30 seconds. Operators enter the product details, place the item on Halo and complete its registration for recognition.

Does Halo require a third-party integration?

No. Halo is developed entirely by MyVenue and operates as a native part of the MyVenue platform. It connects directly with mvPOS and is embedded within mvManager.

How many Halo units can one team member oversee?

One team member can oversee up to eight Halo units, helping venues expand checkout capacity without requiring a dedicated attendant at every device.

Can Halo be moved between service locations?

Yes. Halo’s compact design allows it to be repositioned between suitable service points, helping operators adapt checkout capacity to different events and demand patterns.

Which payment providers does Halo support?

Halo supports payment providers certified for use with MyVenue. MyVenue works only with PCI DSS-compliant payment providers, with availability depending on the venue’s market and payment environment.

What are Halo’s dimensions?

Halo measures approximately 450 mm wide, 750 mm high and 560 mm deep. Detailed power, network and installation requirements are available in the Halo technical specification sheet.

Where is Halo deployed?

Halo is deployed across multiple NBA, NHL, MLB and NFL venues. Benchmark International Arena progressed Halo from pilot testing to full deployment.

See how Halo could work at your venue.

Book a tailored demonstration to explore how Halo could support your venue’s checkout speed, service footprint, staffing model and wider MyVenue environment.