Published September 16, 2021
ADELAIDE, AUSTRALIA -- With its next-gen point of sale (POS) and mobile commerce solution, MyVenue has been named as the preferred transition partner for the End-of-Life (EOL) and End-of-Service (EOS) stadium & arena NCR Quest products.
Following execution of a formal agreement between MyVenue and NCR, the EOL announcement; which covers NCR Quest Venue Manager, Quest Suites, and Quest Suites Catering Online products; was communicated to over 200 major venues throughout North America, Mexico, and Puerto Rico.
The announcement stated, “NCR is partnering with MyVenue who provide a POS and mobile commerce solution to venues like yours”, it went on to include, “MyVenue has deep experience with the NCR Quest system and is ready to offer a phased transition to their solution at your convenience. MyVenue is dedicated to the stadium and arena industry.”
MyVenue is uniquely placed to provide a low-risk, controlled transition from the current NCR Quest POS system to MyVenue’s ground-breaking solution.
The controlled transition is well advanced at the iconic 53,000-seat Adelaide Oval, helping the stadium to seamlessly move to MyVenue’s POS solution.
“This process allows the stadium to continue operating without disrupting their event-day dealings, and even allows the venue to continue using existing NCR hardware,” says MyVenue CEO, Tim Stollznow.
“Once completed, Adelaide Oval will feature over 300 MyVenue POS terminals connected to a best-in-class reporting platform, including real-time dashboards and remote monitoring tools. Plus, preparations for patent-pending mobile ordering technology are underway to meet the bespoke customer experience design.”
Mr Stollznow went on to say, “Importantly, MyVenue also provides support services to a range of NCR Quest legacy venues which includes State Farm Stadium (Arizona), Suncorp Stadium (Australia), Singapore Sports Hub (Singapore), and many others.”