Published September 16, 2021
KANSAS CITY, KS -- MyVenue has installed its all-inclusive point of sale (POS) solution at Kansas City baseball stadium, Legends Field.
Home to the Kansas City Monarchs’ in the American Association of Professional Baseball, the next-generation, cloud-based POS solution has been a smash hit.
Set up across 45 concession, portable, premium, suite, and retail payment sites at Legends Field, the all-inclusive POS system features mvPOS deployed on tablets and handhelds, the best-in-class mvManager reporting package, and an inventory restocking platform.
Monarchs Vice President of Hospitality, Jim Cundiff, is ecstatic with the all-inclusive solution.
“Our new POS and mobile ordering partnership with MyVenue gives our fans a faster and more convenient experience at Legends Field.”
The stadium’s transition to a completely cashless business model was a perfect match for MyVenue’s POS technology.
Aiding in this transition was the loyalty program MyVenue incorporated into the system. Monarchs fans can now buy cash cards to make purchases inside the stadium, as well as gain access to special offers.
Aiding in this transition was the loyalty program MyVenue incorporated into the system. Monarchs fans can now buy cash cards to make purchases inside the stadium, as well as gain access to special offers.
This payment ecosystem has helped make the Kansas City Monarchs COVID-ready.
MyVenue’s reporting platform, mvManager, was also praised for its ability to deliver real-time stadium sales data directly to the management team’s cell phones.
Having instant access to this vital performance information helps management stay on top of situations and make vital operational decisions on the fly.
Another ground-breaking trait central to MyVenue’s POS system is its broad range of redundancies.
In the event of a power, internet or banking system outage, MyVenue’s robust POS system will continue to work as if no disruption occurred, allowing stadium operators to continue trading and serving patrons by processing credit cards offline.
Uniquely, MyVenue’s POS system was designed from the ground up to be installed remotely.
We’ve created a solution where, if required, our infrastructure can be set up remotely by our software engineers and system experts,” explained MyVenue Director of North American Business Development, Mitch Seidman.
“This expedited the installation, reduced travel costs for the Kansas City Monarchs, and delivered a POS system with the best-in-class reporting platform,” Seidman continued.
MyVenue’s comprehensive knowledge of what stadium operators need was clear throughout the project.
“Their deep understanding of stadium POS requirements was obvious as we deployed our new POS system. I look forward to a long partnership with MyVenue as we jointly introduce more innovation for fans at Legends Field,” applauded Cundiff.
With a scalable POS system that meets the needs of the smallest to largest stadiums, MyVenue is changing the game with new-age solutions.