Image source: Miami Dolphins
Published January 4, 2022
MIAMI GARDENS, FL -- Stadium & arena point of sale (POS) specialists MyVenue continue their North American expansion as they are named the Official POS Technology Provider of the Miami Dolphins and Hard Rock Stadium – home of the Formula 1 Miami Grand Prix.
Kim Rometo, Miami Dolphins Vice President & Chief Information Officer said:
"MyVenue was selected because their scalable solution offers Hard Rock Stadium maximum flexibility to accommodate all events, including the Miami Dolphins, Miami Open, Formula 1 Miami Grand Prix, and outdoor concerts."
Ms. Rometo continued: “MyVenue was also able to customize cashier displays and customer interfaces, which maximizes efficiency & accuracy.”
David Brooks, MyVenue Chief Operating Officer said: “In total, 1125 terminals across premium, suites, and concessions will operate on MyVenue’s cloud-based POS software. This includes 550 newly deployed fixed & mobile POS devices, and a further 625 existing terminals transitioned to the MyVenue solution.”
The project follows a successful low-risk, low-cost pilot at Hard Rock Stadium that demonstrated MyVenue’s fast, robust, and easy-to-use design. Its impressive average credit card transaction approval of 3 seconds helps reduce queues and wait times, allowing fans to spend longer in their seats enjoying the game.
Mr. Brooks added: “Our native offline redundancy protection, including the ‘store-and-forward’ technology, allows servers to continue making credit card sales even if power, WiFi, or gateway / acquiring networks fail.”
As the MyVenue solution powers Hard Rock Stadium’s food & beverage sales at upcoming major events, MyVenue really is changing the game.
The Miami Dolphins, owned by Chairman of the Board & Managing General Partner Stephen M. Ross, are the oldest major-league professional sports franchise in the state of Florida, having joined the NFL as part of the AFL-NFL merger in 1970. The organization has played in five Super Bowls, winning championships following the 1972 (VII) and 1973 (VIII) seasons. The franchise also has won five conference championships and 13 division championships. The Dolphins play home games at Hard Rock Stadium and train at the Baptist Health Training Complex in Miami Gardens. www.dolphins.com
Hard Rock Stadium is a global entertainment destination and cultural curator of world-class events. The best-in-class venue is home to the Miami Dolphins, University of Miami football team, Orange Bowl, F1 Miami Grand Prix, Miami Open, major concerts, championship boxing, and international soccer. www.hardrockstadium.com
MyVenue develops next-generation POS solutions for event-driven & hospitality venues. The fully integrated technology is designed, built, and supported by an international team with unparalleled experience in event-driven and hospitality markets, and includes cloud-based POS software, a patent-pending mobile ordering solution, best-in-class reporting dashboards, and remote monitoring technology. MyVenue is operating in venues across North America and Asia-Pacific. www.myvenue.com
Scott Babolka, Marketing Coordinator
scott.babolka@myvenue.com