Image source: Miami Dolphins
Published May 3, 2022
MIAMI GARDENS, FL -- More than 254,000 food and beverage transactions were processed by the MyVenue point of sale (POS) solution across all concession and premium outlets at the 2022 Miami Open presented by Itaú.
The two-week Masters 1000 ATP and WTA 1000 tournament was hosted at Hard Rock Stadium.
In 2021, MyVenue was named the Official POS Technology Provider of the Miami Dolphins and Hard Rock Stadium, with the technology renowned for its speed, scalability, and comprehensive offline redundancies. These features again shone brightest in the sunny backdrop of Miami Gardens.
“After a 2-year hiatus, it was imperative we delivered an incredible fan experience at the Miami Open, and MyVenue was central in achieving that,” said Kim Rometo, Senior VP, Chief Information Officer.
“The ease & speed in which the POS scaled up to accommodate high-volume loads was impressive, and the ability to quickly add new sale clerks, menu items, and edit prices on the fly streamlined hospitality operations.”
“The real-time dashboards gave our team an instant view of food & beverage sales performance, including online POS status reports, that could be conveniently viewed on our phones.”
In total, 271 POS terminals were used throughout Hard Rock Stadium and the outside tennis courts. David Ialeggio, MyVenue Chief Technology Officer, said MyVenue once again proved itself on the big stage.
“The solution didn’t skip a beat. It handled the load with ease, and to process over a quarter million transactions was a pleasing result.”
MyVenue develops next generation POS solutions for event-driven & hospitality venues. The fully integrated technology is designed, built, and supported by an international team with unparalleled experience in event-driven and hospitality markets, and includes cloud-based POS software, a patent-pending mobile ordering solution, best-in-class reporting dashboards, and remote monitoring technology. MyVenue is deployed in venues across North America & Asia-Pacific. www.myvenue.com
Scott Babolka, Marketing Coordinator